Bruunmunch Furniture FAQ

All Bruunmunch wooden furniture is handcrafted in Denmark. Upholstered pieces are made in Denmark and elsewhere in Europe by specialist manufacturers. Bruunmunch was founded by Jacob Munch and Henrik Bruun in 2008. Read about our production.

We work primarily with solid European oak and American walnut, alongside selected veneers, powder-coated steel, and premium upholstery from partners such as Kvadrat and Sørensen Leather. All wood is FSC® certified, and the foam used in upholstered furniture is Oeko-Tex® certified. Learn more about solid wood.

Yes. When an upholstered product is ordered for delivery to the United Kingdom, it is made with UK-approved CMHR high-resilience foam. This is applied based on the delivery address, so no separate request is needed.

Yes. You can order up to five samples of wood, fabric, leather, or selected finishes and have them delivered to your door at no cost. Seeing and feeling the materials at home makes it easier to choose with confidence.

Yes. Every product purchased directly from our online shop includes automatic Mybruunmunch membership and an extended 5-year warranty. The warranty covers material and manufacturing defects under the warranty conditions, and proof of purchase is required.

Care depends on the material, as solid wood, veneer, leather, and powder-coated steel each need different treatment. Follow our Care Guides and the care information on the relevant product page. Solid wood in particular benefits from regular care on all relevant surfaces to help keep its moisture balance even.

Free shipping is available to many European destinations, with thresholds that vary by country; most euro-zone countries listed in our policy qualify on orders above €200. Standard furniture shipping is curbside, and customers outside the listed markets can contact us for a quote. Delivery depends on availability and destination, so please see the Shipping Policy for current thresholds and guidance.

Our current Refund Policy provides a 14-day cancellation and return window for eligible online purchases. Items must be returned unused and undamaged in their original packaging, and return shipping is paid by the customer; sale, discounted, and custom-made items are excluded. Email info@bruunmunch.com with your order number and the items concerned before returning anything.

Yes. For upholstered products such as the Lobster Chair and our sofas, alternative leather colors or textiles may be available on request. Contact us before ordering so we can confirm the options, price, and lead time.

You can see Bruunmunch furniture through our retailer network across Europe and in selected international markets. Use our Retailers page to find a current store, and contact the retailer before visiting to confirm that your preferred model or material is on display.

Our collections are created by Danish and international designers, including Claus C. Simonsen, Studio Tolvanen (Mika and Julie Tolvanen), Says Who, Lund & Paarmann, Peter Barreth, and founders Henrik Bruun and Jacob Munch. Meet them on our Designers page.

For large furniture, our shipping partner will contact you in advance to agree a delivery date. An adult must be present to receive and sign for the order, and one or two people should be available to handle the furniture at curbside, depending on its size and weight. See the Shipping Policy for details.

Yes. Indoor delivery can be arranged for an additional cost. Contact customer support before the delivery date so we can confirm availability and provide a quote.

Contact us as soon as possible with your order number, a description of the issue, and clear photos of both the furniture and its packaging. We will assess the case and, where covered, arrange the appropriate repair, replacement, or other solution under the applicable warranty conditions.

Yes. You can place an order by email and receive an order confirmation and invoice for payment by bank transfer. Payment must be received before we ship the order, so contact us if you would like to use this option.